Privacy Policy

Introduction

At TuneUp Door, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our referral service to connect with local garage door technicians.

Information We Collect

We collect information that you provide when requesting service quotes:

• Personal Information: Name, phone number, email address, and ZIP code
• Service Details: Information about your garage door issue and service needs
• Usage Data: IP address, browser type, device information, and how you interact with our website
• Cookies: We use cookies and similar tracking technologies to improve your experience

How We Use Your Information

We use your information to:

• Connect you with licensed local garage door technicians
• Share your service request with contractors in our network
• Send you quotes and allow contractors to contact you directly
• Improve our referral service and user experience
• Send service-related communications
• Analyze usage patterns and trends
• Comply with legal obligations and protect against fraud

Information Sharing

When you submit a service request, we share your information with:

• Service Providers: Licensed contractors and technicians in our network who can fulfill your service request
• Business Partners: Third-party companies that help us operate our referral service
• Legal Requirements: When required by law or to protect our rights and safety

By submitting a request, you consent to having your information shared with independent contractors who may contact you via phone, text, or email.

Contractor Communication

After submitting your request, you may be contacted by multiple contractors. These are independent businesses, and we are not responsible for their privacy practices or how they handle your information. We recommend reviewing each contractor's credentials and policies before engaging their services.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for data processing

Third-Party Websites

Our service may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at: